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Branding retailers in time of crisis

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Deloitte released Top global retail trends for 2009 report. In terms of branding, the report has some interesting points:

In an era of slow growth, tight margins, and fckle consumers, the key to success is to differentiate. One critical element in successfully differentiating is communicating that difference to consumers. Hence, branding will require special attention from retailers who want to stand out from the crowd. 

Aside from specialty apparel and luxury retailers, branding has not always been seen as important for retailers—especially those that sell food and other mass products. Yet for these retailers, branding has never been more important. 

Today’s most successful retailers typically have one of two attributes. First, there are those with the most effcient supply chains, which translates into lowest costs and prices. However, there are those retailers that do not attempt to match low-price leaders and have succeeded by managing their brands and demonstrating to consumers why they are different.

Read all Deloitte reports on retail in 2009 here



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