Top 20 Rebranding Mistakes

Every brand needs refreshing to stay relevant as markets evolve. Smaller companies and non-profits are not immune. Like larger brands, they too have brand positions that need to be enhanced. Define your brand or be defined.

Smart marketers evolve their brands over time to keep them relevant. Some do it well, while others become the target of cynical bloggers. To gear your next rebrand for success, sidestep these all-too-common mistakes:

1. Clinging to history.
2. Thinking the brand is the logo, stationery or corporate colors.
3. Navigating without a plan.
4. Refusing to hire a branding consultant without industry experience.
5. Not leveraging existing brand equity and goodwill.
6. Not trying on your customer’s shoes.
7. The rebrand lacks credibility or is a superficial facelift.
8. Limiting the influence of branding partners.
9. Believing rebranding costs too much.
10. Not planning ahead for adaptation.
11. Bypassing the basics.
12. Not calling the call center.
13. Forgetting that people don’t do what they say. (They do what they do.)
14. Getting strong-armed or intimidated by consultants.
15. Putting the wrong person in charge.
16. Strategy by committee.
17. Rebranding without research.
18. Basing a rebrand on advertising.
19. Tunnel focus.
20. Believing you’re too small to rebrand.

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